Source-to-Pay for Healthcare Organizations
Hospitals, mental healthcare institutions, nursing homes, and other healthcare organizations face increasing financial pressure, stricter oversight, and growing administrative obligations. A well-designed Source-to-Pay process is not a luxury for the healthcare sector but an operational prerequisite.
Why procurement in healthcare is fundamentally different
Healthcare institutions operate within a unique tension: semi-public funding, market forces driven by health insurers, increasing accountability towards regulators, and the hiring of (freelance) staff. The combination of medical devices, pharmaceuticals, IT, facility services, and the hiring of healthcare personnel makes the procurement portfolio enormously diverse.
A healthcare institution weighs the pros and cons of centralized versus decentralized ordering, and whether or not to maintain inventory. They deal with industry-specific legislation that sometimes overlaps with the S2P process. Without an automated and well-thought-out S2P process, this leads to high error margins, slow turnaround times, and a lack of control over obligations.
Smart procurement, ordering, and payment within hospitals, mental healthcare, elderly care, and care for the disabled. We know all about it.
Three procurement challenges every healthcare institution recognizes
Within hospitals, nursing homes, mental healthcare institutions, and other healthcare organizations, we observe these top 3 challenges:
We are pleased with the advice to secure the follow-up of the P2P software project internally. By creating this role internally, it is now well-embedded within our organization.
Our approach for healthcare institutions
We help healthcare institutions such as hospitals, mental healthcare institutions, elderly care organizations, and disability care organizations to set up their entire Source-to-Pay process in a future-proof manner. National healthcare institutions like Kentalis and Dichterbij actively invest in the digitalization and standardization of their procurement and payment processes. Our approach consists of:
✔ Process analysis from procurement need to invoice payment
✔ Procurement channel strategy based on best practices for healthcare institutions
✔ Guidance for S2P or P2P platform software selection
✔ Project management for process and system implementation
✔ Training and adoption for healthcare professionals as decentralized requesters
We typically start with a thorough process analysis of all steps from need to payment. We then guide the selection of an S2P or P2P platform that aligns with the specific requirements of your healthcare institution. Integration with common financial systems in healthcare include, for example, AFAS, Exact or SAP.
We pay extra attention to process components that are important in the healthcare sector: performance statements for medical services, correct VAT processing, purchasing channel strategy considering various delivery locations, central and decentralized ordering, hiring of temporary staff, and self-billing.
Next, we guide the complete implementation, including system integrations, setup, and testing. We also establish contract management and supplier management, ensuring that agreements with suppliers of medical devices, cleaning, catering, or temporary staffing agencies are systematically utilized and risks are reduced. Finally, we provide practical training and increase the adoption rate, especially for nurses, facility staff, or policy advisors who do not have purchasing as a core task.
Our processes
What are the benefits of S2P optimization for healthcare institutions?
Employees in hospitals, mental healthcare institutions, and nursing homes can easily and compliantly order and purchase, without unnecessary administrative burden. Simultaneously, there is increased control over expenditures, contracts, and financial accountability. This directly contributes to reliable management reporting and smooth auditor checks.
- Employees can place orders quickly and compliantly, even without a procurement background
- Faster invoice processing times and less manual work in accounts payable
- Less maverick buying and increased compliance with framework agreements
- Greater control over spending, commitments, and contracts
- Improved collaboration between procurement, finance, logistics, and operations
Healthcare organizations benefit from user-friendly ordering processes, clear authorization structures, and seamless integrations with systems such as AFAS, Onventis, Proactis, Visma Spend Cloud, or Whitevision. S2P & More understands the complexity of the healthcare sector and helps organizations standardize processes without compromising patient care.
Let's connect
We advise hospitals, mental healthcare institutions, elderly care organizations, disability care organizations, and other healthcare organizations on optimizing and improving the sustainability of their Source-to-Pay processes. Schedule a no-obligation consultation with Derek, a healthcare S2P expert, and discover your opportunities.
